Return Policy

Customer may return items within 7 business days of delivery date for a refund applied to the method of payment used. (Non-personalized items only)

• All returns must be accompanied by a Return Form. Contact us to get authorization on returns.

• Returns without a Return Form cannot be processed.

• Only physical items are refundable. Original shipping fee and/or shipping insurance is non-refundable.

• Returned items must be in their original conditions; unused, non-personalized and in its original packaging.

• Only items received in its original manufacturer’s packaging will be refunded.

• Customer is responsible for return shipping.

• Once the return is authorized, there is a period of 14 business days for the customer to pack and return the items back to us.

• Returns outside this period will be automatically cancelled.

• Returned items will be evaluated within 24 hours of delivery.

• Once the return is approved, we will process the refund within 24 hours.

• A 10% restocking fee from the total of the original order will be applied.

• Once the refund is issued, it may take up to 7 business days for the funds to be posted back to your account (contact your bank for more info).

Cancellation Policy

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• Customer may cancel their order within 1 hour of placing it for a refund.

• There will be a 10% cancellation fee of your total order. This fee is simply to cover payment processing fees.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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SHIPPING

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​Live shipping rates and estimated delivery times are displayed directly from shipping carriers at checkout.
Our current order processing time is within 48 hours Monday through Friday.

Orders placed during the weekends or holidays will be shipped on the next business day.
If you have any questions about shipping, please don't hesitant to contact us.

We ship Monday through Friday. We use UPS and USPS primarily for shipping.
All orders that are qualified for Free Shipping will be shipped using the least expensive service that is available to your shipping address. The Stork Shop Li will choose the shipping carrier.

Please make sure you list an active email or phone number so you can be notified when your order is shipped and get your tracking information.

Most ready to ship item orders are shipped within 48 hours (Mon-Fri) from time of purchase. We currently offer shipping only in the continental US.
If you're outside of this territory, please contact us at info@thestorkshopli.com to get shipping quotes to your address.

 

Delayed Delivery
Delayed delivery can occasionally occur, especially during peak time (holiday time). Unfortunately we have no control over the shipping company's delivery system. We are not responsible for delayed delivery, however please contact us if you experience delay and we will do our best to help you get in touch with the shipping carrier.

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TERMS AND CONDITIONS

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​All orders are subject to review and acceptance by The Stork Shop Li. As all prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order.

Copyright/Trademark Information; The Stork Shop Li is a registered trademark of The Stork Shop Li LLC. This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is copyright The Stork Shop Li LLC.

All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted.

The name of The Stork Shop Li or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission.

The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

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Privacy Policy

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We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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If you don’t want us to process your data anymore, please contact us at stork@thestorkshopli.com or send us mail to: 149 S Pennsylvania Avenue, Lindenhurst, NY 11757

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at stork@thestorkshopli.com or send us mail to: 149 S Pennsylvania Avenue, Lindenhurst, NY 11757

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